Today, we are a family owned and operated business. Jaima and Tom Hanson own and operate this business as well as other family: son Louie, daughter Valerie, daughter-in-law Ashley, and Son-in-law Brad. Our management team is family too. Jeff Petcoff grew up in the neighborhood just down the street, and has been a friend for years. He has grown up in this business and is now General Manager of operations. Additionally, we're surrounded by many employees that have worked here for years, striving to make this operation a success. We all are here to serve and satisfy every guest and ensure that our guests leave "happy." There is no more important role for any one of us, than, the focus on serving our guest better than any other restaurant in the industry.

In an industry where many companies jump to the newest trend, we're much about originality. Our menu has expanded over the years and now has a style all its own. We serve breakfast, lunch, and dinner all day, seven days a week. We offer traditional fare of eggs, burgers, sandwiches, and home style comfort foods. We offer huge a huge variety of vegetarian, gluten-free, healthy options, made from scratch pies, cakes, and other baked goods. We have taken specialty foods and serve them at affordable, main stream prices. We believe the guest wants what they want, when they want it. Therefore, we offer substitutions and choices to satisfy people that eat out a lot. Our goal is to say yes to every reasonable request and find a way to satisfy our guest in exchange for a fair price that represents a value to our guest and our business.

One of our biggest assets we have is our reputation. We rely on our reputation to drive our business. We work hard to be responsible members of our community, and try to give back in numerous ways. We strive to uphold a reputation, that when the Duluth Grill is mentioned, our name is synonymous with an instant response that people know us to be a great restaurant and a good neighbor to our community.